Return & Refund Policy

At Aduani.shop, customer satisfaction is important to us.

Returns are accepted within 7 days of delivery. Products must be unused, undamaged, and returned in original packaging with all accessories.

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos or videos for verification.

To request a return, email us at support@aduani.shop with your order number and reason for return.

Refunds are processed within 7–10 business days after inspection:
- Prepaid orders are refunded to the original payment method.
- COD orders are refunded via UPI or bank transfer.

Return shipping charges are borne by the customer unless the product is defective or incorrect.